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Have used Jewell for a few projects/repairs and I have always been happy with their work. Josh has always been kind and is quick to respond, give quotes, and schedule. Most recently I had a mini split installed in a studio space and both technicians - Nate and Mucci - explained everything to me, did clean work, and were courteous.
★★★★★
I'm very happy that there are still some people left in this world who know how to treat people right. I called Jewell Mechanical because my Rinnai water heater was not working. I had another company out two days before them who flushed the system, charged me $300 and still said that wasn't a guaranteed fix. The very next time I used the shower I had no hot water. So I called Jewell because they are an authorized Rinnai dealer whereas the other company wasn't. Chris came out almost immediately and looked at everything. He explained a few things about the system to me, but as luck would have it, the water was coming out hot. I don't know why it didn't work that morning, but it didn't. Chris soent a little over and hour looking everything over and basically said, no charge! I was floored. I believe in paying people for their services...people work.hard and they should get fairly compensated, right? Well Chris didn't want a dime. I've got say as a person living on a single income and having just paid $300 for the other company's work (a one hour job) i was so grateful and appreciative and just happy to know that goid people still do exist.
★★★★★
On Tuesday evening 6/30/2026, our A/C went out just as we were starting an extreme heat wave for the next several days. Our house had already reached 80 degrees inside. After calling multiple HVAC companies only to get their voicemail or AI automated voices (made to sound like a real person with background call center noises) that could only schedule service several days out, we got a real human to answer at Jewell who understood the urgency. They quickly relayed the info to Damon, the local HVAC tech. He called and we gave him all the pertinent information about our unit and he said he'd be at our house in about 30 minutes. He was here within that time frame and had the right part to fix our A/C system. The capacitor had went out and he was quickly able to replace it. He also tested our system to make sure the unit was running optimally. What a life saver Damon is...Professional and Knowledgeable and a great representative of Jewell. This is enough to have Jewell Mechanical service our unit going forward. If you say you offer 24hr service but have an AI or voicemail answering your late evening / nighttime calls only to schedule days out you do not have 24hr service. Jewell Mechanical has this service that actually does what they say they'll do in your time of emergency. I highly recommend Jewell Mechanical!!!
★★★★★
I’ve used Jewell before and have always had a great experience. Max West did an excellent job installing my faucet, explained everything clearly, and worked quickly. He called the night before and arrived the next morning. Highly recommend!
★★★★★
I’ve used Jewell Mechanical for HVAC and plumbing over the past couple of years, and they have consistently been one of the most professional, responsive, and reliable companies I’ve worked with. They show up when they say they will, communicate clearly, and do excellent work. I especially want to recognize Doug, their plumber. He is incredibly knowledgeable, personable, and trustworthy. I feel completely confident having him handle any plumbing issue in my home, and he always takes the time to explain things clearly. He’s truly a great guy. Highly recommend Jewell Mechanical for anyone looking for dependable home service professionals.
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